Partner Portal Solution

Scale Your Channel with Intelligent Partner Experiences

All partner operations unified on ServiceNow. Build a single source of truth for partner data and drive channel success.

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211%
ROI in Year 1
30%+
Engagement ↑
50%
Faster Onboarding
Manager holding people and handshake icons.

The Challenge

Traditional partner management approaches don't scale

Manual Processes

Partner operations don't scale with manual work

Limited Visibility

No clear view of partner activities

Disconnected Tools

Multiple systems frustrate partners

Channel Conflicts

Deal overlaps damage relationships

The Cartlogik Solution

Comprehensive partner relationship management built natively on ServiceNow

Partner Engagement Hub

Modern, intuitive portal experience

  • Single sign-on (SSO): SAML/OAuth integration for seamless access
  • Persona-based dashboards: Customized views for different roles
  • Mobile-responsive design: Full functionality on any device
  • Branded partner experience: White-label with your brand

Sales Enablement

Empower partners to sell more effectively

  • Deal registration and tracking: Protect partner territories
  • Opportunity/pipeline management: Track deals through stages
  • Co-sell coordination across CRMs: Seamless vendor-partner collaboration
  • Sales asset library: Playbooks, presentations, case studies
  • Commission and incentive tracking: Transparent compensation

Marketing Enablement

Drive demand generation through partners

  • MDF request and approval: Streamlined funding workflows
  • Co-branded marketing templates: Campaign-ready materials
  • Campaign management tools: Plan and execute together
  • Lead distribution and tracking: Route leads to right partners
  • Marketing asset library: Centralized content repository

Partner Operations

Automate and scale partner lifecycle

  • Automated onboarding workflows: From application to active
  • Training and certification tracking: Ensure partner readiness
  • Performance analytics and dashboards: Data-driven insights
  • Service case management: Support partner inquiries
  • Contract and compliance management: Track agreements

Integration & Automation

CRM Synchronization

  • Salesforce bidirectional sync
  • Microsoft Dynamics integration
  • HubSpot connection
  • Custom CRM via API

Workflow Automation

  • ServiceNow Flow integration
  • Automated notifications & alerts
  • Real-time data synchronization
  • 3rd party application connectivity

All integrations built using ServiceNow's native capabilities and best practices

Vendor Benefits

What you gain from implementing our Partner Portal

Real-Time Visibility

Complete view of partner performance, deal pipeline, and engagement metrics in real-time dashboards.

Automated Workflows

Reduce admin work by 70% with automated partner onboarding, deal registration, and MDF approvals.

Faster Partner Onboarding

Activate new partners 50% faster with automated workflows and self-service capabilities.

Improved Channel Satisfaction

Increase partner NPS scores with modern, intuitive experiences that partners actually want to use.

Data-Driven Decisions

Make informed decisions with comprehensive analytics on partner performance and program effectiveness.

Unlimited Scalability

Manage 10 partners or 10,000 partners on the same platform without additional complexity.

Partner Portal ROI by the Numbers

211%
ROI in First Year
30%
Partner Engagement Increase
70%
Admin Work Reduction
50%
Faster Onboarding

Partner Experience Showcase

Role-based dashboards tailored to different partner personas

Sales Rep

  • My deal pipeline
  • Register new deals
  • Sales playbooks & assets
  • Commission tracker
  • Training status

Marketing Manager

  • MDF fund requests
  • Active campaigns
  • Marketing asset library
  • Lead distribution
  • Campaign performance

Partner Admin

  • Company performance
  • User management
  • Contract & compliance
  • Certification tracking
  • Analytics dashboard

Full Mobile Experience

Partners can access everything they need from their mobile devices—register deals on the go, submit MDF requests, access sales assets, and track performance from anywhere.

  • Native mobile-responsive design
  • Touch-optimized interface
  • Offline capability for key features
  • Push notifications for deal updates

Fully responsive across all devices: Desktop, tablet, and mobile

Ready to Scale Your Partner Ecosystem?

See how leading companies manage 1000+ partners on ServiceNow with our Partner Portal accelerator

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